Yes, if we are delivering equipment to a location there is a delivery fee.
Yes, we have delivery minimums based on dates and times. It is very difficult for us to take on every single order that comes into our company. We do our best to accommodate everyone, but it is not always possible.
Yes, we select charitable donations each year that are causes close to us. Unfortunately, we cannot take on every donation request.
1. We may be sold out 2. You may be out of our service area.
You can call us at (615) 266-4133, you can Contact Us via our website, or you can email one of our sales representatives at [email protected].
Reserve AS SOON AS POSSIBLE! Our rental equipment books up very quickly! However, if you are in a bind and need a rental on short notice, just give us a call and we’ll do our best to accommodate you. We do not confirm your reservation until a deposit has been paid.
Yes. You are required to make at least a 50% deposit on all rentals. All deposits and payments are refundable provided they are cancelled more than 14 days prior to your event. Cancellations due to weather receive a full refund. Cancellations on Holidays, Holiday Weekends, or Holiday eves are not refundable.
You can pay your deposit using your debit or credit card. Your balance can be paid in cash, debit, or credit card. If you are a company, church, school, or other organization please Contact Us for information on your payment options.
Giant Game Rentals Nashville TN accepts Visa, Mastercard, Discover, and American Express.
We deliver all over the country. Delivery fees are quoted on a per-job basis. Our primary service area is the Nashville Metro area.
If it is raining, we will not set up our equipment outdoors. If it is too windy, we will not set up an inflatable. If weather conditions change after setup, no refunds will be granted. Unfortunately, we cannot predict or control the weather, but we wish we could!
Each unit requires a 110V (standard) outlet. A dedicated outlet is preferred. Each outlet must be located within 100 feet of each unit. Generators may be rented upon request if either of these conditions cannot be met. Some equipment requires more than one electrical hookup. Generators are not included with each rental. They are an additional cost if needed.
Yes! Giant Game Rentals Nashville TN is a fully insured Tennessee L.L.C. We will provide a copy of the insurance policy upon request. Municipalities, schools, churches, and other venues may contact us in advance to make the proper arrangements. The lessee or using party shall be in charge of operation after receiving each unit.
Yes. However there are busy dates when we do not deliver to parks. Park deliveries take extra time and cost to accomplish and therefore we cap the number of parks we take on in a day. There is an additional fee for this
No, not every bounce company in Tennessee is insured. Do not use a company without insurance! Giant Game Rentals Nashville TN will not compromise when it comes to doing the right thing, therefore we will not set up our equipment with any unlicensed companies.
Every rental is for 5 hours. Additional hours may be purchased, if available. Some equipment, such as trackless trains, are an hourly charge, based on the cost of the equipment and supplies.
Yes, please ask for this additional service when you reserve your equipment.
No, not for normal usage. However, if excessive cleaning is needed, a minimum fee of $50 will be assessed.
No!! Silly string ruins vinyl. A minimum $500 replacement fee will apply if silly string stains equipment.
We generally set up 30 minutes to a few hours before the party start time. Your rental charge is for the party time only!
Half pound of ice per serving. Example: For 100 servings you will need 50 pounds of ice.